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DMV extends validity of most licenses, ID cards that expired during computer outage by 20 days

September 2, 2010 | Virginia News

Customers who renew licenses prior to the revised expiration date will not be required to provide documentation of their U. S. citizenship or legal presence in the country.

The Department of Motor Vehicles is fully operational on Thursday, September 2, 2010 and is processing driver's licenses and ID cards in customer service centers. DMV is extending operating hours until 6 p.m. on Thursday, September 2, 2010 and Friday, September 3, 2010 at all 74 locations statewide. During the holiday weekend, DMV is extending Saturday hours at 14 locations. Customers will experience longer waits for service due to the increased demand caused by the week-long outage. Driver's license issuance will be a top service priority. Customers who have all other DMV business such as renewing vehicle registrations are strongly urged to use another service method such as www.dmvNOW.com, automated telephone service at 1-888-337-4782, U. S. mail or a DMV Select location. Customers will avoid the $5 fee for in-person service when they renew their vehicle decals through one of these service options. Headquarters employees trained in field operations will be deployed to offices to assist full-time and part-time employees working to serve the influx of customers affected by the computer outage. DMV estimates approximately 35,000 to 45,000 customers have been unable to receive or renew driver's licenses or ID cards since the service disruption began August 25. Due to the emergency, DMV will execute the authority to issue licenses for up to eight years. As a result, the validity periods of most licenses and ID cards that expired during the service disruptions are extended by 20 days. For example, licenses that expired August 25, 2010 will be valid until September 14, 2010, allowing customers added time to renew prior to the new expiration date. In addition, customers who renew licenses prior to the revised expiration date will not be required to provide documentation of their U. S. citizenship or legal presence in the country. DMV has notified law enforcement of the extended validity periods. DMV thanks the Virginia State Police and all local police and sheriff's departments for the no enforcement action for any driver's license that expires between August 25, 2010, and September 30, 2010. Law enforcement therefore should not give a "pass" to an individual whose license expired before August 25th. Licenses that expired before the outage will not be granted an extension. It is important to note that this extension does not apply if the license holder is required to register with the Sex Offender and Crimes Against Minors Registry, or if the validity period is tied to the period of the credential holder's authorized stay in the United States. DMV intends to deal with active military personnel who were deployed when their licenses expired on a case-by-case basis as the licensees make application for renewal. A message has been prepared and will be sent via Inlets first thing Thursday morning advising law enforcement nationally of the outage in Virginia. DMV also is preparing a message to the American Association of Motor Vehicle Administrators (the national association of state DMVs and MVAs) that will be broadcast nationally.